Services

& Process

What we do.

We are here to partner you and help you reach your growth goals.

To achieve this, we deploy the best technology, embrace innovation and localisation in delivering best-value results that are fast, efficient, and right on target. Our success relies upon our core principles:
We listen. We analyse. We create. We care.

Strategy

& Execution

It all starts with strategy. A major part of that revolves around listening to your needs, analysing your business for growth points, and proffering lasting solutions within your region.

We’re interested in your growth…but also about sustainability. We don’t believe in the “Once and Done” approach; we work with you as a partner ensuring digital strategies and ideas are reviewed and adjusted as needed.

The digital space is very dynamic…we put measures in place to keep up with these changes via tactical review and innovation. Ensuring you never have to worry about your business losing pace with the competition or going out of style.

Design

& Branding

We work smart to transform your raw ideas into scalable solutions.

We design your business brand elements, and secure your brand identity, ensuring it stays consistent with your vision, values and goals.

We are also able to expertly reposition and refocus your brand via high-tech digital products and services, giving your business a new lease on life…which it needs to survive and thrive.

Data

& Technology

Today…big data is everything, and yet difficult to analyse for a lot of businesses. We love playing with data and breaking it down into marketing solutions that directly impact your business bottom-line.

We see data points as building blocks to great insights and performance. Analysing cultural, behavioral, and audience data puts deep information at our fingertips with which we develop automated, customer-centric processes for your business.

Data harvesting, analysis, automation, and visualisation…are the holy grail of emerging business models, especially when delivered seamlessly to the end user.

Applications

& Tools

There’s a huge success differential between businesses who are actively harnessing the right apps and tools to manage, share and augment their data – and those who don’t.

We develop Internal messaging systems, workflows, document management, events and other smart applications, in a bid to deliver automation, more customer engagement and efficiency to organisations of all sizes and structure.

Our perfect blend of CRM, Extranet and Intranet tools and systems are deployed to deliver real value and automated processes, leading to increased productivity.

Process

& Approach

We have a 4-step approach to design and implementation based on our core values and culture.


We listen

We listen actively to gain a true picture of your pain points, goals and aspirations. We dig deep to know the business brand position/share in the marketplace. We confirm who your target customers and stakeholders are – and the resources currently at your disposal. We also investigate your social reach, brand advocates, and overall consumer sentiment towards your product or service.
To truly listen is to pay attention far beyond what is spoken


We analyse

We analyse your current position, future opportunities, and strategies needed to optimise reach, engagement, and success. We also closely monitor timelines and accurately measure ROI.
Analyses is the art of converting creative ideas into tangible solutions


We create

Whether it’s a global ecosystem, microsite, design/UX development or a back-office solution with tools and apps…the development and creation process is iterative and measured based on client feedback at the center. We are agile and adaptive, focused on value creation and proactive so there are no nasty surprises
Creativity is a language with no voice or grammar, yet universally understood


We care

We collaborate with you – more like an extension of your organisation - to scrutinise, rationalise, and measure the effectiveness of our deployed processes and systems. Creating new benchmarks brings fresh perspectives and projections into the future that help you outperform yourself…and then the competition.
Those who care want to really know the truth when asking how things are going